Mindcell Sales Training Ltd ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.mindcell.co.uk) or use our services. By continuing to use our site, you acknowledge and agree to the terms of this Privacy Policy.

1.1 We may collect and process the following types of personal information:

• Identity Data (e.g., name, job title)
• Contact Data (e.g., email address, telephone number)
• Technical Data (e.g., IP address, browser type)
• Usage Data (e.g., pages visited, time spent on the site)
• Profile Data (e.g., preferences, feedback, survey responses)
• Marketing and Communications Data (e.g., your preferences in receiving marketing from us)

1.2 We may also collect aggregated, anonymised data for internal purposes.

We collect information via:

• Direct interactions (e.g., filling out forms, subscribing to newsletters)
• Automated technologies (e.g., cookies, server logs)
• Third parties or publicly available sources (e.g., analytics providers, social media platforms)
  

We use your information to:

• Provide and improve our services
• Respond to your inquiries and fulfil requests
• Personalise your experience
• Send you administrative or promotional communications
• Conduct analytics and reporting
• Comply with legal obligations
  

4.1 We use Artificial Intelligence to personalise learning experiences, generate insights, and enhance our services. Our use of AI complies with relevant data protection and AI regulations, including the UK GDPR and EU AI Act.

4.2 Key AI-related practices:

• AI outputs are reviewed by human experts before being used in client-facing content.
• No automated decision-making is carried out without human oversight.
• Data Protection Impact Assessments (DPIAs) are conducted when required.
• Personally identifiable information is not used to train AI models unless we have your explicit, informed consent.
• AI-generated content may contain inaccuracies and should not replace professional advice.
  

For more information, view our AI Use and Compliance Disclosure.

5.1 We do not sell your personal information. We may share your information with:

• Service providers and partners who help us deliver our services (e.g., cloud infrastructure, AI model hosting providers certified under ISO 27001 or SOC 2)
• Legal and regulatory authorities if required by law
• Prospective or actual buyers in the event of a merger or acquisition
  

5.2 All third parties are required to respect your privacy and comply with applicable data protection laws.

We may transfer your personal data outside the UK or EEA. In such cases, we use legally approved mechanisms such as:

• Standard Contractual Clauses (SCCs)
• Adequacy decisions by regulatory authorities
• Binding Corporate Rules, where applicable
  

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy and to comply with legal obligations. We have a  data retention policy that outlines specific retention periods for different types of data. We securely delete or anonymize your data when it is no longer needed. 

8.1 You have rights under the UK GDPR and similar laws, including:

• The right to access, correct, or delete your data
• The right to restrict or object to processing
• The right to data portability
• The right to withdraw consent at any time (if applicable)
• The right to lodge a complaint with the Information Commissioner's Office (ICO)
  

8.2 To exercise these rights, contact us at info@mindcell.co.uk.

We implement appropriate technical and organisational measures to protect your data against unauthorised access, disclosure, alteration, or destruction.

10.1 Our website uses cookies and similar technologies to enhance user experience, analyse site traffic, and serve targeted advertisements.

10.2 What Are Cookies: Cookies are small text files stored on your device when you visit a website. They help us understand how you interact with our site and allow us to improve your browsing experience.

10.3 Types of Cookies We Use:

• Essential Cookies – Required for basic website functionality.
• Performance Cookies – Collect anonymous usage data to help us understand how the website is used.
• Functional Cookies – Remember your preferences and settings.
• Marketing Cookies – Used to deliver personalised ads and track the effectiveness of our marketing campaigns.
  

10.4 Managing Your Preferences: You can manage or disable cookies through your browser settings. Some features of our website may not function properly without cookies.



10.5 Third-Party Cookies: We may allow third-party services such as Google Analytics or advertising platforms to place cookies on your device. These cookies are subject to the privacy policies of those third parties.

11.1 We may update this Privacy Policy at any time without prior notice.

11.2 Significant changes will be communicated via email or a prominent notice on our website.



11.3 We encourage you to review this page periodically to stay informed about how we protect your information. The date of the latest revision will always appear at the top.

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:

Mindcell Sales Training, Ltd

Office 6, Mitchell House

Brook Avenue

Salisbury Green

Southampton

SO319HP

United Kingdom

+44 01489 589 880

 info@mindcell.co.uk

Updated: 2 January 2026