UPDATED: 2 January 2026

Welcome to Mindcell Sales Training Ltd. These terms and conditions ("Terms") outline the rules and regulations for the use of our website, located at www.mindcell.co.uk ("Website"), and our services.

1.1 By accessing or using this Website, you ("User" or "you") confirm that you have read, understood, and agreed to be bound by these Terms in full. If you do not agree to any part of these Terms, you must not use the Website.

1.2 Mindcell Sales Training Ltd ("we," "us," or "our") reserves the right to modify these Terms at any time without prior notice. Your continued use of the Website following the posting of changes constitutes your acceptance of those changes.

2.1 Unless otherwise stated, Mindcell Sales Training Ltd and/or its licensors own all intellectual property rights in the Website and its content, including but not limited to text, graphics, logos, images, audio clips, video clips, software, and data compilations ("Content"). All intellectual property rights are reserved.

2.2 You may access and use the Website and Content for your own personal, non-commercial use, subject to the restrictions set out in these Terms.

You are expressly prohibited from:

3.1 Reproducing, duplicating, copying, selling, reselling, or exploiting any portion of the Website or Content for any commercial purpose without our express written consent.

3.2 Using the Website or Content for any illegal or unauthorised purpose.

3.3 Interfering with or disrupting the Website or servers or networks connected to the Website.

3.4 Using any data mining, robots, or similar data gathering and extraction tools on the Website.

3.5 Using the Website to defame, abuse, harass, stalk, threaten, or otherwise violate the legal rights of others.

4.1 "User Content" means any and all information and content that a User submits to, or uses with, the Website (e.g., content in the User’s profile or postings). You are solely responsible for your User Content.

4.2 You grant us a non-exclusive, worldwide, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display your User Content in any media. This license shall terminate upon written request from the User, subject to reasonable operational and legal constraints.

4.3 You represent and warrant that you own or have the necessary licenses, rights, consents, and permissions to grant the license to your User Content as described above. You further warrant that your User Content does not infringe the rights of any third party.

4.4 We reserve the right to remove any User Content from the Website at any time and for any reason, without prior notice.

5.1 You acknowledge that Mindcell uses Artificial Intelligence ("AI") to enhance our services. Our use of AI is intended to align with ethical practices and applicable regulations, including the principles of the UK AI Framework, the EU AI Act, and the UK GDPR.

5.2 We use AI to enhance learning experiences, automate tasks, and generate personalised sales training content. This may include simulating coaching conversations, drafting content, or adapting modules based on learner needs.

5.3 We are committed to human-centred AI. AI-generated outputs used in client-facing materials are reviewed by qualified team members. We do not use AI to make automated decisions that significantly affect individuals’ rights without meaningful human oversight. We conduct Data Protection Impact Assessments (DPIAs) and maintain records of processing where required.

5.4 AI-generated outputs may contain inaccuracies or reflect unintended bias. All AI-generated insights, text, and simulations are intended to support, not replace, professional judgement and human expertise.

5.5 You may not use our AI-generated content to impersonate others, mislead audiences, or alter AI outputs in a way that leads to discrimination, bias, or reputational harm. Repurposing our AI outputs requires our explicit permission and proper attribution.

Your use of this Website is also governed by our Privacy Policy and Cookie Notice, which are incorporated by reference into these Terms. By using this Website, you consent to our data practices as set out in those documents.

7.1 THE WEBSITE AND CONTENT ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.



7.2 WE DO NOT WARRANT THAT THE WEBSITE OR CONTENT WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE WEBSITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS

8.1 TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL MINDCELL SALES TRAINING LTD, ITS AFFILIATES, OR DIRECTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR RELATING TO YOUR USE OF OR INABILITY TO USE THE WEBSITE OR CONTENT.

8.2 NOTHING IN THESE TERMS SHALL EXCLUDE OR LIMIT LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY NEGLIGENCE, FRAUD, OR ANY OTHER LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER ENGLISH LAW.

8.3 IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES EXCEED THE AMOUNT OF ONE THOUSAND POUNDS (£1,000.00).

You agree to indemnify and hold harmless Mindcell Sales Training Ltd from and against any and all claims, liabilities, and damages arising from your use of the Website or Content, your violation of these Terms, or your violation of any rights of another.

If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced.

We reserve the right to suspend or terminate your access to the Website or any portion thereof, at any time, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason in our sole discretion.

Mindcell Sales Training Ltd is permitted to revise these Terms at any time as it sees fit, and by using this website you are expected to review these Terms on a regular basis.

Mindcell Sales Training Ltd may assign, transfer, or subcontract its rights and/or obligations under these Terms without any notification. However, you may not assign, transfer, or subcontract any of your rights and/or obligations under these Terms.

These Terms constitute the entire agreement between Mindcell Sales Training Ltd and you in relation to your use of this Website and supersede all prior communications and proposals.

These Terms will be governed by and construed in accordance with the laws of England and Wales, and you submit to the non-exclusive jurisdiction of the courts of England and Wales for the resolution of any dispute. For consumers residing outside England and Wales, local mandatory consumer protection laws may apply.

If you have any questions about these Terms, including our use of AI, please contact us at:

Mindcell Sales Training Ltd

Office 6, Mitchell House

Brook Avenue

Salisbury Green

Southampton

SO319HP

United Kingdom

+44 2392 982 566

info@mindcell.co.uk

All notices and other communications hereunder shall be in writing and shall be deemed to have been duly given when delivered personally or via email, or upon the first business day following deposit in the mail, postage prepaid, certified or registered, return receipt requested.

If to us:

Mindcell Sales Training Ltd

Office 6, Mitchell House

Brook Avenue

Salisbury Green

Southampton

SO319HP

United Kingdom

If to you:

To the address and/or email address you provide to Mindcell Sales Training Ltd

No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term, and our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

We shall not be liable for any delay or failure to perform resulting from causes outside our reasonable control, including, but not limited to, acts of God, war, terrorism, riots, embargos, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation facilities, fuel, energy, labour, or materials.

Nothing in these Terms shall be construed as creating a partnership, joint venture, agency, or employment relationship between the parties. Neither party shall have the right to bind the other in any way whatsoever.