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Frequently Asked Questions
Find answers to common questions about Mindcell's sales training programmes, products, and services.
General Questions
What is Mindcell Sales Training?
Mindcell Sales Training provides bespoke sales coaching grounded in behavioural science and elite performance psychology. Our programmes equip tech and B2B commercial teams with practical qualification, discovery, and closing frameworks that drive measurable ARR growth.
What makes Mindcell different?
Learn moreMindcell sets itself apart through three core advantages:
- Behavioural Science & Sports Psychology: We train reps to control emotional state under pressure, overcome rejection, and master buyer psychology.
- Frontline Operator Pedigree: Our programmes are built and delivered by experienced sales leaders who have carried quota and managed high-velocity pipeline.
- Measurable Revenue Impact: We focus on operational commercial metrics—shortening sales cycles, improving demo-to-close rates, and driving net-new ARR.
Where is Mindcell located?
Our head office is in Southampton, UK, but our reach is global. Mindcell supports B2B organisations across the globe with both in-person workshops and remote coaching—regularly partnering with revenue teams throughout the UK, the US, Switzerland, Romania and beyond.
Who founded Mindcell Sales Training?
Learn moreStephen Tierney founded Mindcell Sales Training. He is a leading authority on modern-day selling with over 30 years of experience in the field.
Training Programmes
What types of training programmes do you offer?
Learn moreWhile we primarily partner with fast-growing B2B SaaS organisations, we provide tailored sales training across several commercial industries:
- SaaS & Technology: Outbound prospecting accelerators, consultative demo-to-close programmes, and customer retention mastery.
- Broader Commercial Sectors: Specialist tracks including Telecoms Sales Mastery, high-velocity Telesales & Lead Generation, Consultative Solution Selling, and Sales Management & Leadership.
What is the SaaS Sales Mastery programme?
Learn moreThe SaaS Sales Mastery programme is a specialised enablement track designed to help software sales teams navigate complex B2B buying cycles and win high-value annual contracts.
Rather than pushing feature lists, the programme grounds reps in value-based selling, consultative discovery, and multi-stakeholder consensus building.
It equips Account Executives and commercial teams to pinpoint core business pain, quantify software ROI, and shorten sales cycles to scale predictable ARR.
What is the Consultative Sales Training programme?
Our Consultative Sales Training programme teaches commercial teams how to win complex, multi-stakeholder deals through structured discovery, active listening, and relationship-driven advisory selling.
The framework applies far beyond software: we regularly tailor the programme for organisations across manufacturing, engineering, professional services, finance, and supply chain. We customise every engagement to match your sector's buying cycles, margin requirements, and customer decision journeys.
What is the difference between SaaS Sales Mastery and the Consultative Sales Training Programme?
The primary difference lies in the commercial focus and sales environment:
- SaaS Sales Mastery: Built specifically for subscription software and cloud platforms. It focuses on recurring revenue dynamics (ARR/MRR), multi-stakeholder technical evaluations, interactive software demos, and navigating complex procurement without margin-eroding discounts.
- Consultative Sales Training: Designed for broader B2B sectors—such as professional services, manufacturing, finance, and engineering. It focuses on high-touch relationship building, deep diagnostic questioning, and positioning complex, often bespoke, services as trusted business solutions.
In short, SaaS Sales Mastery solves the operational challenges of modern tech buying cycles, while Consultative Sales Training provides a universal advisory framework for high-value B2B deals across any industry.
What is the Sales Management & Leadership programme?
It is an advanced coaching programme built specifically for B2B sales managers, team leads, and commercial directors. The curriculum blends performance psychology with practical pipeline governance, teaching leaders how to conduct high-leverage call teardowns, deliver actionable feedback, and scale team-wide quota attainment without micromanaging.
Do you only deliver sales training for SaaS and Telecoms?
No. Although a lot of our clients come from these sectors, we train various sales teams from various industries that want to execute consultative selling to close more sales.
How long are the training programmes?
Book a callThe length of the training programmes varies depending on the specific programme and format. Contact us for more information.
What are the benefits of Mindcell's training programmes?
Learn moreMindcell's training programmes help sales teams develop essential skills, improve performance, and achieve better results.
How are your training programmes delivered?
Learn moreWe offer flexible training solutions, including face-to-face workshops, interactive online programmes, and hybrid approaches tailored to your needs.
Where do the training programmes take place?
Training can take place at your company's premises, at our training facilities, or online.
Can the training programmes be customised to our specific needs?
Yes, all our programmes can be tailored to your industry, your specific challenges, and your desired outcomes.
What is the Mindcell approach to sales training?
Learn moreWe combine cutting-edge methodology, focus and mental strength training, and flexible training formats to deliver impactful learning experiences.
Do you offer any industry-specific training programmes?
Yes, we have specific programmes designed for the SaaS and Telecoms industries, but our training methodologies are adaptable to any sector. We've seen success in industries like finance, marketing, education, and automotive.
Do you guarantee results from your training programmes?
While we are confident in the effectiveness of our training programmes, we cannot guarantee specific results. The success of the training depends on various factors, including the participants' effort, commitment, and implementation of the learned skills and strategies.
Pricing
How much do the training programmes cost?
Book a callOur pricing is tailored to your specific needs and varies based on several factors. These factors include the length of the programme, the number of participants, the type of programme, and any bespoke elements you may require.
Are there discounts for larger groups or multiple bookings?
Yes, we offer discounts for larger groups and multiple bookings. Contact us to discuss your specific needs, and we can provide a tailored quote.
What payment methods do you accept?
We accept various payment methods, including credit cards, bank transfers, and cheques.
Can I get an invoice for my records?
Yes, we provide invoices for all our training programmes and products.
What is included in the price of a training programme?
The programme price typically includes training materials, instruction by experienced trainers, and refreshments. It may also include access to Sales Savages Academy™, depending on the programme.
Are there any hidden costs?
There are no hidden costs. We are transparent about our pricing, and we will provide you with a clear breakdown of all costs before you commit to any training.
What if I need to cancel my training?
Our cancellation policy is outlined in the training contract you will sign before the programme starts. This contract will detail the specific terms and conditions related to cancellations, including any applicable fees or penalties.
Do you offer payment plans?
We can discuss payment plan options to suit your budget. Contact us to explore the possibilities.
Is there a price difference for online vs. in-person training?
Generally, online training programmes are priced slightly lower than in-person programmes.
Are all your prices in GBP?
Yes, all prices provided on our website and in our materials are in GBP (British Pounds).
Do your prices include VAT?
All our quoted prices are exclusive of the 20% VAT (Value Added Tax), which will be added to the final invoice.
Support
How do I contact Mindcell support?
Connect with usYou can contact Mindcell support by email at info@mindcell.co.uk, by phone at {{content_library.global.phone.6811365037669789725}}, through our social media platforms: LinkedIn, Facebook, Twitter, Instagram, and Discord.
What are your business hours?
Mindcell's business hours are Monday to Friday, 9:00 AM to 5:00 PM GMT.
Do you offer support outside of business hours?
While our phone lines are only staffed during business hours, you can email us anytime, and we will respond as quickly as possible.
What kind of support can I expect after completing a training programme?
We offer ongoing support to help you implement your new skills and knowledge. This can include follow-up consultations, access to online resources, and ongoing coaching.
Do you offer any refresher training?
Yes, we can provide refresher training to reinforce the concepts learned in the initial programme and address any new challenges you may be facing.
I'm having technical difficulties with Sales Savages Academy™. What should I do?
Connect with usPlease contact our support team, and they will be happy to assist you with any technical issues you are experiencing.
Do you offer any on-site support?
Yes, we can provide on-site support to help your team implement the training and address any challenges they may be encountering in their day-to-day work.
How do I provide feedback on a training programme?
Share your feedbackWe welcome your feedback! You can provide feedback by speaking to your trainer, contacting our support team, or filling out a feedback form.
Do you offer international support?
Yes, we provide support to clients around the globe.
Can I connect with other Mindcell clients?
Join our Discord communityWe have a Discord server where you can connect with other sales professionals, share experiences, and learn from each other. We are also exploring options for creating a more comprehensive community forum on our website. Stay tuned for updates!
Still Have Questions?
We're here to help! If you have any unanswered questions or specific concerns, please fill out the form below and we'll get back to you promptly.
