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Frequently Asked Questions
Find answers to common questions about Mindcell's sales training programmes, products, and services.
General Questions
What is Mindcell Sales Training?
Mindcell Sales Training is a company that provides customised training programmes to help businesses improve their sales performance.
What makes Mindcell different?
Learn moreMindcell's methodology blends psychology, science-backed strategies, and real-world experience to empower sales teams. Our trainers are seasoned sales professionals, so they understand your team's challenges. This combination of expertise and science-backed methods sets Mindcell apart.
Where is Mindcell located?
Mindcell is based in Southampton, UK. But we also train people from all over the globe, including the US and Switzerland.
Who founded Mindcell Sales Training?
Learn moreStephen Tierney founded Mindcell Sales Training. He is a leading authority on modern-day selling with over 30 years of experience in the field.
Training Programmes
What types of training programmes do you offer?
Learn moreMindcell offers a range of programmes, including SaaS Sales Accelerator, Telecoms Sales Mastery, Telesales & Lead Gen Performance, Consultative Sales Training, and Sales Management & Leadership.
What is the SaaS Sales Accelerator programme?
Learn moreThis programme is designed to boost software sales. It focuses on value-based selling, which resonates with today's discerning buyers.
What is the Telecoms Sales Mastery programme?
Learn moreThis programme helps telecoms sales teams exceed their targets. It equips your team to navigate every stage of the sales process, from lead generation to closing deals and beyond.
What is the Telesales & Lead Gen Performance programme?
Learn moreThis programme empowers your team to become lead generation experts. It provides them with the skills and strategies needed to navigate telephone prospecting, build rapport, and cultivate relationships.
What is the Consultative Sales Training programme?
This programme empowers your sales team to become trusted advisors by mastering active listening, needs discovery, and building genuine customer relationships.
What is the Sales Management & Leadership programme?
This programme is designed for today's sales leaders. It provides a deep understanding of leadership principles, psychology, and sales management techniques to motivate, coach, and develop high-performing sales teams.
Do you only deliver sales training for SaaS and Telecoms?
No. Although a lot of our clients come from these sectors, we train various sales teams from various industries that want to execute consultative selling to close more sales.
How long are the training programmes?
Book a callThe length of the training programmes varies depending on the specific programme and format. Contact us for more information.
What are the benefits of Mindcell's training programmes?
Learn moreMindcell's training programmes help sales teams develop essential skills, improve performance, and achieve better results.
How are your training programmes delivered?
Learn moreWe offer flexible training solutions, including face-to-face workshops, interactive online programmes, and hybrid approaches tailored to your needs.
Where do the training programmes take place?
Training can take place at your company's premises, at our training facilities, or online.
Can the training programmes be customised to our specific needs?
Yes, all our programmes can be tailored to your industry, your specific challenges, and your desired outcomes.
What is the Mindcell approach to sales training?
Learn moreWe combine cutting-edge methodology, focus and mental strength training, and flexible training formats to deliver impactful learning experiences.
Do you offer any industry-specific training programmes?
Yes, we have specific programmes designed for the SaaS and Telecoms industries, but our training methodologies are adaptable to any sector. We've seen success in industries like finance, marketing, education, and automotive.
Do you guarantee results from your training programmes?
While we are confident in the effectiveness of our training programmes, we cannot guarantee specific results. The success of the training depends on various factors, including the participants' effort, commitment, and implementation of the learned skills and strategies.
Sales PRO™ Academy
What is Sales PRO™ Academy?
Learn moreSales PRO™ Academy is an online portal that provides access to digital resources and ongoing support for sales professionals.
What are the benefits of using Sales PRO™ Academy?
Sales PRO™ Academy offers a range of benefits, including:
- Access to cutting-edge content and updates to keep your salesforce ahead of the curve.
- A blended learning approach with a mix of digital resources and interactive elements.
- Ongoing support to fuel your team's continued growth.
- Flexibility to learn anytime, anywhere.
- Cost-effectiveness compared to traditional in-person training.
What courses are included in Sales PRO™ Academy?
Sales PRO™ Academy includes three specialised courses:
- Sales PRO™ Comms: Master the art of telecoms sales.
- Sales PRO™ SaaS: Dominate every stage of the SaaS sales process.
- Sales PRO™ Consulting: Elevate your consultative selling skills.
How do I access Sales PRO™ Academy?
here are two ways to access Sales PRO™ Academy:
- Enrolment in a Training Programme: Access to Sales PRO™ Academy is included as supplementary learning when you enrol in any of our training programmes. This allows you to reinforce and expand upon the skills and knowledge gained during the programme.
- Direct Purchase: You can also purchase individual courses or the entire Sales PRO™ Academy package directly through our website. This option is ideal for individuals or teams looking for specific skill development or those who prefer self-paced online learning.
What is the format of the courses in Sales PRO™ Academy?
The courses are delivered through a combination of videos, interactive exercises, downloadable resources, and quizzes.
Can I access Sales PRO™ Academy on my mobile device?
Yes, Sales PRO™ Academy is accessible on any device with an internet connection, including desktops, laptops, tablets, and smartphones.
How much does Sales PRO™ Academy cost?
Contact Mindcell for detailed pricing information on Sales PRO™ Academy.
Can I purchase individual courses from Sales PRO™ Academy, or do I need to buy the entire package?
Learn moreYou can purchase the entire Sales PRO™ Academy package or select individual courses based on your needs.
Is Sales PRO™ Academy included in the price of any of your training programmes?
Book a callIn some cases, access to Sales PRO™ Academy may be included as part of a training programme package. Contact us for details.
Pricing
How much do the training programmes cost?
Book a callOur pricing is tailored to your specific needs and varies based on several factors. These factors include the length of the programme, the number of participants, the type of programme, and any bespoke elements you may require.
Are there discounts for larger groups or multiple bookings?
Yes, we offer discounts for larger groups and multiple bookings. Contact us to discuss your specific needs, and we can provide a tailored quote.
What payment methods do you accept?
We accept various payment methods, including credit cards, bank transfers, and cheques.
Can I get an invoice for my records?
Yes, we provide invoices for all our training programmes and products.
What is included in the price of a training programme?
The programme price typically includes training materials, instruction by experienced trainers, and refreshments. It may also include access to Sales PRO™ Academy, depending on the programme.
Are there any hidden costs?
There are no hidden costs. We are transparent about our pricing, and we will provide you with a clear breakdown of all costs before you commit to any training.
What if I need to cancel my training?
Our cancellation policy is outlined in the training contract you will sign before the programme starts. This contract will detail the specific terms and conditions related to cancellations, including any applicable fees or penalties.
Do you offer payment plans?
We can discuss payment plan options to suit your budget. Contact us to explore the possibilities.
Is there a price difference for online vs. in-person training?
Generally, online training programmes are priced slightly lower than in-person programmes.
Are all your prices in GBP?
Yes, all prices provided on our website and in our materials are in GBP (British Pounds).
Do your prices include VAT?
All our quoted prices are exclusive of the 20% VAT (Value Added Tax), which will be added to the final invoice.
Support
How do I contact Mindcell support?
Connect with usYou can contact Mindcell support by email atinfo@mindcell.co.uk, by phone at+442392982566, through our social media platforms: LinkedIn, Facebook, Twitter, Instagram, and Discord.
What are your business hours?
Mindcell's business hours are Monday to Friday, 9:00 AM to 5:00 PM GMT.
Do you offer support outside of business hours?
While our phone lines are only staffed during business hours, you can email us anytime, and we will respond as quickly as possible.
What kind of support can I expect after completing a training programme?
We offer ongoing support to help you implement your new skills and knowledge. This can include follow-up consultations, access to online resources, and ongoing coaching.
Do you offer any refresher training?
Yes, we can provide refresher training to reinforce the concepts learned in the initial programme and address any new challenges you may be facing.
I'm having technical difficulties with Sales PRO™ Academy. What should I do?
Connect with usPlease contact our support team, and they will be happy to assist you with any technical issues you are experiencing.
Do you offer any on-site support?
Yes, we can provide on-site support to help your team implement the training and address any challenges they may be encountering in their day-to-day work.
How do I provide feedback on a training programme?
Share your feedbackWe welcome your feedback! You can provide feedback by speaking to your trainer, contacting our support team, or filling out a feedback form.
Do you offer international support?
Yes, we provide support to clients around the globe.
Can I connect with other Mindcell clients?
Join our Discord communityWe have a Discord server where you can connect with other sales professionals, share experiences, and learn from each other. We are also exploring options for creating a more comprehensive community forum on our website. Stay tuned for updates!
Still Have Questions?
We're here to help! If you have any unanswered questions or specific concerns, please fill out the form below and we'll get back to you promptly.
